Cancellation Policy

At Superior Cleaning And Pest, we strive to provide our clients with top-notch cleaning and pest control services. However, we understand that unforeseen circumstances may arise, necessitating the cancellation of scheduled services. To ensure fairness and clarity, we have outlined our cancellation policy below:

1. Notification Period:

  • Clients are required to notify us of any cancellation at least 72 hours prior to the scheduled job date.

2. Refund Policy:

  • If a cancellation notice is received 72 hours before the scheduled job date, a full refund will be issued to the client.

  • If a cancellation notice is received less than 72 hours before the scheduled job date, a cancellation charge of $100 will be levied.

3. Scope of Policy:

This cancellation policy applies to all services offered by Superior Cleaning And Pest’s Services, including but not limited to:

4. Procedure for Cancellation:

  • Clients wishing to cancel their scheduled services are required to contact our customer service via email ([email protected]) or phone (+61 404 139 973). 
  • Upon receipt of the cancellation notice, we will process the cancellation and issue a refund (if applicable) as per the terms outlined above.

5. Amendments:

  • Superior Cleaning And Pest’s Services reserves the right to modify or amend this cancellation policy at any time. Any such modifications will be posted on our website and will be effective immediately upon posting.

We appreciate your understanding and adherence to our cancellation policy, which enables us to maintain high-quality service delivery and customer satisfaction.

For any further inquiries or clarification regarding our cancellation policy, feel free to contact our customer service team.

Thank you for choosing Superior Cleaning And Pest for your cleaning and pest control needs.